Set-up and installs
Installing Microsoft Windows and Microsoft Office, setting up antivirus software and printers, and getting new equipment ready to use.
IT support and consultancy
IT support and consultancy for Auckland small businesses
From installing Microsoft Windows and Office to setting up antivirus and printers, we act as your technical partner on call and a second opinion before major spending. IT support starts from $150 + GST an hour, with travel included in Auckland city and within 7.5 km of it.
IT support and consultancy
What you get
Problems solved quickly and goals reached sooner.
Genuine Microsoft licences
We provide genuine Microsoft product licences, so your software is properly licensed and supported.
Troubleshooting and day-to-day support
When something breaks or slows down, you reach a person who knows your setup and gets it fixed.
We come to you
Travel to your location is included in Auckland city and within 7.5 km of it. Further out, a small extra travel charge applies.
Reviews, tool and vendor selection
A clear look at what you use now, and plain advice on which tools and suppliers fit your business, so you do not buy more than you need.
Planning against business goals
A realistic technology plan tied to what you want the business to achieve, and a second opinion before you spend.
Is this for you?
A good fit if…
Problems solved quickly and goals reached sooner. Sound familiar? Then this is the service to start with.
- A new computer or printer needs setting up
- Your software needs installing or licensing properly
- You have no in-house IT person to call
- You are about to spend on software or equipment and want a second opinion
Pricing
Simple pricing, starting from $150 + GST an hour.
Travel to your location is included in Auckland city and within 7.5 km of it. No call-out surprises.
IT support and consultancy
from $150 + GST an hour
$172.50 an hour including GST. All prices in New Zealand dollars.
Further than 7.5 km from Auckland city, a small extra travel charge applies. We agree it with you first.
Book IT help See all pricingWhat is included
- Travel to your location in Auckland city and within 7.5 km of it, at no extra cost
- Simple jobs such as installing Microsoft Windows and Microsoft Office, antivirus and printer setup
- Troubleshooting and day-to-day support
- Technology reviews, tool and vendor selection, and planning when you need advice
- Genuine Microsoft product licences available
Bigger project? We agree the scope and price with you before any work starts.
Questions
Questions about IT support & consultancy
How much does IT support cost?
IT support starts from $150 + GST an hour ($172.50 including GST). Travel to your location is included in Auckland city and within 7.5 km of it. For bigger projects, we agree the scope and price with you before any work starts.
Do you charge for travel?
Travel is included for jobs in Auckland city and within 7.5 km of it. Further than that, a small extra travel charge applies, which we agree with you first.
Can you install Windows and Office, or set up antivirus and printers?
Yes. Installing Microsoft Windows and Microsoft Office, setting up antivirus software and printers are all part of what we do, along with wider troubleshooting, reviews and advice.
Do you provide Microsoft licences?
Yes. We provide genuine Microsoft product licences.
Can you review a quote before I buy?
Yes. We act as a second opinion before major spending, and our advice is judged by the business result it supports, not by selling you more technology.
Do you only work in Auckland?
We are based in Auckland and work with small businesses across New Zealand.
Ready to talk about IT support & consultancy?
The first step is a short conversation about the problem you want solved. We will tell you plainly whether 3Novena is the right fit.
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